What is an Order Reference number?An Order Reference Number confirms that you have made your entry payment. You must include it with your submissions in order to qualify you for entry to the competition. If you have paid online, your Order Reference Number will be automatically emailed to you from the 'Aesthetica Magazine Shop' and the number will start with "AM". If you paid through another method you will be contacted with your Order Reference Number.
How much is it to enter?£12 (GBP - pounds sterling) for one Poetry entry and £18 (GBP - pounds sterling) for one Short Fiction entry.
How can I pay my Entry Fee?You can pay online using your credit/debit card or Paypal account. To pay, please go to the "Enter" page.
Alternatively you can pay over the phone. Please call +44 (0) 1904 629 137.
You can also pay by cheque. Please note cheques must be payable to pounds sterling, we cannot accept cheques in other currencies. Please make cheques payable to 'Aesthetica Magazine Ltd' and post to:
Creative Writing Award
PO Box 371
Write "Creative Writing Award" on the back of your cheque and enclose your name and your contact telephone number or email address. We will then confirm receipt of your cheque and give you an Order Reference Number for you to then send your submissions through.
I haven't received my Order Reference Number, what should I do?Your Order Reference Number will be automatically sent to you in your confirmation email after your payment has been authorised by your bank / Paypal account. This process is usually authorised instantly, however on some occasions, there can be delays. Please initially try searching your email account for an email from email@example.com - if your confirmation email hasn't arrived within 48 hours, please email us at: firstname.lastname@example.org and we will investigate further.
I'm having difficulty with Verified by Visa. What should I do?Verified by Visa is an additional security measure introduced by Visa in association with some card issuers to further protect you from unauthorised card use when shopping online. If you are experiencing difficulties with Verified by Visa, please click here to find out more.
What is your refund policy for competition entries?If at any time you wish to withdraw from the Creative Writing Award, we will offer you a full refund within 28 days of the purchase date. Refunds will be made by the same method of payment. Please include your Order Reference Number as proof of purchase. Please call us on (+44) (0)1904 629 137 during business hours or email us at [emai linfo] and explain that you would like to withdraw.
If it is after the 28 days of the purchase date, or if you enter the competition but fail to send your work, a refund cannot be processed.
A pleasant shopping experience with Aesthetica Magazine Ltd is very important to us. Our customer service is exemplary. If you have any questions or queries regarding the award or your entry, please contact us on (+44) (0)1904 629 137 or email us at email@example.com.
What is the time-scale?
December 2017: Open for Entries
31 August 2018: Entries Close
September - December 2018: Judging
December 2018: Winners and finalists announced
December 2018: Anthology published